{"id":112,"date":"2009-08-27T15:30:54","date_gmt":"2009-08-27T22:30:54","guid":{"rendered":"http:\/\/drjimtaylor.com\/blog\/?p=112"},"modified":"2009-08-27T15:30:54","modified_gmt":"2009-08-27T22:30:54","slug":"prime-businesspsychology-of-technology","status":"publish","type":"post","link":"https:\/\/www.drjimtaylor.com\/4.0\/prime-businesspsychology-of-technology\/","title":{"rendered":"Business\/Technology: AT&#038;T Has Chutzpah!"},"content":{"rendered":"<p><strong>Disclaimer<\/strong>: I am an AT&amp;T customer with a data plan. I?ll do my best not to let this ?conflict of interest? interfere with my opinions expressed below.<\/p>\n<p><img decoding=\"async\" class=\"alignright size-full wp-image-117\" title=\"ATT_logoT--money\" src=\"https:\/\/www.drjimtaylor.com\/4.0\/wp-content\/uploads\/2009\/08\/ATT_logoT-money.jpg\" alt=\"ATT_logoT--money\" width=\"121\" height=\"163\" \/>You have to hand it to AT&amp;T; they?ve got chutzpah! That, by the way, is not a formal psychiatric term. I could have said that AT&amp;T is delusional, grandiose, or narcissistic, but everyone understands chutzpah.<\/p>\n<p>In any event, a few days ago, <a href=\"http:\/\/www.boygeniusreport.com\/2009\/08\/21\/att-to-require-smartphone-data-plans-starting-september-6th\/#more-32937\">The Boy Genius Report<\/a> reported an internal email (later confirmed in <a href=\"http:\/\/www.informationweek.com\/news\/mobility\/smart_phones\/showArticle.jhtml?articleID=219401228\">an article by Information Week<\/a>) indicating that AT&amp;T will require data plans for all smartphone purchases beginning in September. This new development seems to be just another nail in the coffin of the already-tarnished reputations of mobile-technology carriers in the U.S. Recent <a href=\"http:\/\/www.computerworld.com\/s\/article\/9136926\/Wireless_service_costs_too_much_and_all_but_the_carriers_agree\">stories<\/a> have highlighted criticism of the industry for high pricing, excessive profits, exclusivity, poor coverage, and reduced capital investment. The federal government is concerned enough to begin <a href=\"http:\/\/www.computerworld.com\/s\/article\/9135258\/Some_doubt_whether_DOJ_has_a_case_for_reforming_exclusive_phone_deals_?taxonomyName=Mobile+and+Wireless&amp;taxonomyId=15\">investigations<\/a> by Congress and the FCC. My fellow ComputerWorld writer Mike Elgan went off on the wireless industry a few weeks ago with his well-informed rant on the ?<a href=\"http:\/\/www.computerworld.com\/s\/article\/9136678\/Wireless_carriers_10_things_I_hate_about_you?taxonomyId=15&amp;pageNumber=1\">10 things I hate about you<\/a>.?<\/p>\n<p>But I digress. This post is about AT&amp;T?s internal email of this change, which is as fine a piece of malarkey as I have seen in a while, filled with illogic, circular reasoning, and just plain dishonesty. So let?s parse their memo:<\/p>\n<p>To read the rest of my post, please visit my blog <a href=\"http:\/\/blogs.computerworld.com\/14605\/at_t_has_chutzpah#comment-155354\" target=\"_blank\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Disclaimer: I am an AT&amp;T customer with a data plan. I?ll do my best not to let this ?conflict of interest? interfere with my opinions expressed below. You have to hand it to AT&amp;T; they?ve got chutzpah! That, by the way, is not a formal psychiatric term. I could have said that AT&amp;T is delusional, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1685,1526],"tags":[],"class_list":["post-112","post","type-post","status-publish","format-standard","hentry","category-business","category-technology"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/posts\/112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/comments?post=112"}],"version-history":[{"count":0,"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/posts\/112\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/media?parent=112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/categories?post=112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.drjimtaylor.com\/4.0\/wp-json\/wp\/v2\/tags?post=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}